At CBSI, we help consumers get out of debt by working with them in an honest, compassionate, and respectful manner. We focus on client satisfaction through superior, personalized customer service. We empower our employees to succeed through trust and respect.

Living the Values

We believe opportunity results from striving to fulfill our purpose and living by our values:

• We do the right thing. Period.

• We are all in this together and work as a team.

• We are accountable.

• We trust and respect each other.

• We are passionate about customer service and exceeding customer expectations.

• We are passionate about consumer service. Our goal is to change the perception of what it’s like to work with a collection agency. 

• We are never satisfied with the status quo. We are continuously looking for ways to improve.